Digitisation + innovation = tomorrow’s financial services
FNB’s head of Digital Banking, Giuseppe Virgillito, believes continuous innovation in the digital space leads to better financial services for all.
14 September 2020
Voted the best digital bank in the 2020 SITEisfaction survey, due to its domination of overall customer satisfaction metrics on both the Best Mobile Banking and Best Internet Banking categories, FNB is well-placed to discuss current and future trends in the financial services sector.
Now in its ninth year, the survey benchmarks internet banking, app and customer experience across the various financial institutions, with FNB recognised as one that provides customers with an innovative, contextual and agile banking experience.
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