Business

Agility for a constant pace of change

History has shown that a pandemic can be the broom that sweeps out the old and brings in the new. Covid-19 has probably been the most significant broom in history.

19 January 2021

Certainly at Clientéle Life, there was a revolution that swept away many of the traditional models and it became substantially an ICT-entrenched entity, with ICT underpinning the company’s business strategy.

“ICT is my role, but I have made every effort to understandall aspects of the business and I believe this is what every good IT professional should do,” says Malcolm MacDonald, Clientéle Life’s CIO. “This evolution sped up incrementally when lockdown first happened and the pace is changing all the time. Everything has to happen far quicker. Winning businesses are those that are agile and able to implement change almost immediately.”

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