Reskilling your workforce has become a strategic priority in the wake of digital transformation. The future of work, like your Google GPS, has arrived. And, as Forrester points out, the future of work is not just something that lands on an executive’s desk alongside the latest intelligent device. It’s something the business has to create in order to get the most from its digital transformation strategy. The problem is that many organisations are uncertain as to how to provide these skills to their employees, or how to invest in people to the point where they become the kind of workforce that’s capable of thriving in the maelstrom of digital and innovation.

For Forrester, the key word is ‘adaptive’. A business that’s capable of adapting to uncertain markets and conditions is one that’s populated with an adaptive workforce and driven by an adaptive culture. Employees who are adaptive are more open to continuous learning and to building their skillsets in alignment with changing technologies and business requirements. They’re also less inclined to dig in their heels at the first sight of change, which is one of the reasons why many digital transformation projects fail. If nobody’s using them, they’re not going to succeed.