Business

Zoom or bust?

The popular video platform has erupted onto the scene as a standout during the Covid-19 lockdown, but mirroring its meteoric rise could be an equally dramatic decline.

28 April 2020

Few companies have been able to find positives in the Covid-19 pandemic. Food retailers saw a spike in panicdriven trade in the period between the President’s announcement of the lockdown and its actual commencement. Telcos will have undoubtedly experienced an uptick in traffic on their networks as people have been forced to work from home. But perhaps the biggest winner has been the video communications platform Zoom.

Founded in 2011 by Eric Yuan, a former lead engineer at Cisco’s WebEx, Zoom Video Communications began offering services in January 2013. By May that year, it had one million participants, rising to 10 million by June 2014.

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