The way we communicate in our personal lives has changed drastically over the last few years. An email or SMS to invite a friend or family member to dinner seems outdated, when you can WhatsApp message or nudge them on Facebook Messenger.

The same isn’t necessarily true for business, however. Most organisations are still entangled in email threads that date back months and oft en don’t include all the relevant parties, or company announcements made on clunky intranets that only half the staff know how to use.