As AVBOB’s Group CIO, Helen Constantinides describes her leadership style as being visionary and transformational. “IT now prevails throughout the business. It is the heart, eyes, ears and absolutely the sensory engine,” she says. “It allows us to walk and run at a pace we want in order to deliver both inside and outside the AVBOB business, giving us insights, intelligence and foresight for effective decision-making.

“The strategic journey right now across the AVBOB Group involves a number of digital initiatives that offer greater client-centricity, like self-service, automation and intuitive data. In such a highly competitive environment, everything is happening in real-time, which is why we need to provide and offer immediacy, personalisation and accessibility to our clients.”