Is this year going to be business as usual for the CIO? Managing costs in the IT department and keeping those instances of SAP running? Or is this going to be the year in which the CIO nudges the business in a new direction?

Some CIOs are already on this journey. These executives have probably delegated most of the day-to-day running of their department to the IT manager, freeing up time so they can interact with their C-level peers. They’ve also earned their seat at the table, but have taken care to build a solid foundation; the company email needs to be working before you take your seat.