How do you hire an effective CIO? And once you’ve found somebody, how do you know they’re doing a good job? Perhaps a better question is, what do you want your CIO to do?

Until relatively recently, IT’s role was to support an organisation’s business model. Now, it is finding a role in defining the business model, which is increasingly relying on technology to deliver results. Perhaps the job should be renamed something more apt like ‘business technology executive’.