When the type of customer loyalty one only reads about in consultant reports is on the table…

The professional services business worries about its reputation, but only because its cash cows…

Pimple-faced 20-year-olds are not meant to be managers. Let the propellerheads emerge from the…



People with social phobia aren`t necessarily shy at all. They can be completely at ease with…

The greatest triumph of the Internet – freely available information – is slowly being snuffed…

Prophecies should always make us uneasy – whether they turn out to be right or wrong.



Combatants in the battle for market dominance in the British retail industry are becoming more…

The more technology advances, the more it resembles magic, as Arthur C. Clarke perceptively noted.

The recent corporate accounting disasters in the US have the world of business scrambling about…